How To Fix COM_PRODUCT_CUSTMSG003 - Category ID '&1' contains special characters


SAP Error Message - Details

  • Message type: E = Error

  • Message class: COM_PRODUCT_CUSTMSG - Product: Customer-Specific Messages

  • Message number: 003

  • Message text: Category ID '&1' contains special characters

  • Show details Hide details
  • What causes this issue?

    Your category ID contains at least one invalid special character. If you
    intend to maintain object dependencies for this category, you cannot use
    a category ID which contains special characters.

    How to fix this error?

    Only use alphanumeric characters, that is uppercase characters from A to
    Z, numbers from 0 to 9, and underscores, if necessary.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message COM_PRODUCT_CUSTMSG003 - Category ID '&1' contains special characters ?

    The SAP error message COM_PRODUCT_CUSTMSG003 indicates that a Category ID contains special characters that are not allowed. This error typically arises when you are trying to create or update a product category in SAP Commerce (Hybris) and the Category ID does not conform to the expected format.

    Cause:

    The error is triggered when the Category ID you are trying to use includes characters that are not permitted. Common disallowed characters may include:

    • Special characters (e.g., @, #, $, %, &, *, etc.)
    • Spaces
    • Punctuation marks

    Solution:

    To resolve this error, you should ensure that the Category ID you are using adheres to the naming conventions set by SAP. Here are some steps you can take:

    1. Check the Category ID: Review the Category ID you are trying to use and ensure it does not contain any special characters or spaces.

    2. Use Alphanumeric Characters: Modify the Category ID to use only alphanumeric characters (A-Z, a-z, 0-9) and underscores (_) if necessary.

    3. Follow Naming Conventions: Ensure that the Category ID follows any specific naming conventions or guidelines provided by your organization or SAP documentation.

    4. Test Changes: After making the necessary changes to the Category ID, try to create or update the category again to see if the error persists.

    Related Information:

    • SAP Documentation: Refer to the official SAP Commerce documentation for guidelines on naming conventions and valid characters for identifiers.
    • Error Logs: Check the error logs for additional context or related errors that may provide more insight into the issue.
    • Support: If you continue to experience issues, consider reaching out to SAP support or your internal IT team for further assistance.

    By ensuring that the Category ID is compliant with the expected format, you should be able to resolve the error and proceed with your operations in SAP Commerce.

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