How To Fix COM_PRODUCT_CUSTMSG004 - Product now has status &1, but is still being used in &2 &3 &4

COM_PRODUCT_CUSTMSG004 - Overview

• Message type: E = Error

• Message class: COM_PRODUCT_CUSTMSG - Product: Customer-Specific Messages

• Message number: 004

• Message text: Product now has status &1, but is still being used in &2 &3 &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

COM_PRODUCT_CUSTMSG004 - Details

• The SAP error message COM_PRODUCT_CUSTMSG004 indicates that a product has a status that prevents it from being used in certain contexts, but it is still being referenced in other areas of the system. The message typically includes placeholders for the product status and the contexts in which the product is still being used.
  
  Cause:
  The error usually arises when:
  
  A product's status has been changed (e.g., from "active" to "inactive" or "blocked"), but there are still references to this product in other transactions or documents.
  The product is still linked to sales orders, purchase orders, or other documents that require it to be in an active state.
  There may be inconsistencies in the product's status due to incomplete updates or transactions that were not properly closed.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Product Status: Verify the current status of the product in the system. You can do this by navigating to the