How To Fix COM_PRODUCT_API060 - Transfer of product into the SAP system was terminated by the user


SAP Error Message - Details

  • Message type: E = Error

  • Message class: COM_PRODUCT_API - Messages for Product Interfaces

  • Message number: 060

  • Message text: Transfer of product into the SAP system was terminated by the user

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message COM_PRODUCT_API060 - Transfer of product into the SAP system was terminated by the user ?

    The SAP error message COM_PRODUCT_API060 indicates that the transfer of a product into the SAP system was terminated by the user. This error typically occurs during the process of creating or updating product master data in the SAP system, particularly when using the Product Master API.

    Cause:

    1. User Intervention: The most straightforward cause is that the user manually terminated the process, either by canceling the operation or closing the application.
    2. Timeouts: If the operation takes too long, it may lead to a timeout, which can be perceived as a user-initiated termination.
    3. System Errors: There may be underlying system issues, such as connectivity problems, that could lead to the process being interrupted.
    4. Data Validation Issues: If the data being transferred does not meet the required validation criteria, it may cause the process to be aborted.
    5. Authorization Issues: The user may not have the necessary permissions to perform the operation, leading to an interruption.

    Solution:

    1. Check User Actions: Verify if the user intentionally canceled the operation. If so, ensure they understand the implications of terminating the process.
    2. Review Logs: Check the application logs or transaction logs to identify any specific errors or warnings that occurred before the termination.
    3. Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings for the operation.
    4. Data Validation: Ensure that the data being transferred is complete and meets all validation criteria. Check for missing mandatory fields or incorrect data formats.
    5. Authorization Check: Verify that the user has the necessary authorizations to perform the product transfer. If not, adjust the user roles or permissions accordingly.
    6. Retry the Operation: If the issue was a temporary glitch, retry the operation after addressing any identified issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CMM1 (Create Material) or CMM2 (Change Material) that may be involved in product master data management.
    • SAP Notes: Check SAP Notes for any known issues or patches related to the COM_PRODUCT_API060 error.
    • Documentation: Review SAP documentation related to the Product Master API for any specific requirements or limitations.
    • Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed logs and error messages.

    By following these steps, you should be able to diagnose and resolve the issue related to the COM_PRODUCT_API060 error message in SAP.

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