How To Fix COM_PRODUCT_API003 - Category for product hierarchy & does not exist

COM_PRODUCT_API003 - Overview

• Message type: E = Error

• Message class: COM_PRODUCT_API - Messages for Product Interfaces

• Message number: 003

• Message text: Category for product hierarchy & does not exist

What causes this issue?

If the product hierarchy (sales) is used in the SAP system the product
hierarchy must exist as a
<DS:GLOS.AB74A6C39575D311AE680060B03C9BBE>hierarchy</> in CRM before you
import materials. When the Customizing object <LS>DNL_CUST_PROD1</> is
imported, the product hierarchy is imported automatically and created as
the hierarchy <LS>R3PRODHIER</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether the product hierarchy has been imported successfully and
whether the categories of the hierarchy exist.
<DS:TRAN.COMM_HIERARCHY>Proceed</>
If necessary, import the Customizing object <LS>DNL_CUST_PROD1</> after
making sure that the structure for the product hierarchy is configured
in the same way as in the SAP system.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PRODUCT_API003 - Category for product hierarchy & does not exist ?

  The SAP error message COM_PRODUCT_API003 typically indicates that there is an issue related to the product hierarchy in the context of product master data. This error suggests that the specified category for the product hierarchy does not exist in the system.
  
  Cause:
  
  Missing Product Hierarchy: The product hierarchy category you are trying to use may not have been created or activated in the system.
  Incorrect Configuration: There may be a misconfiguration in the product hierarchy settings or the product master data.
  Data Entry Error: The category might have been misspelled or incorrectly entered in the transaction.
  Authorization Issues: The user may not have the necessary permissions to access or modify the product hierarchy.
  
  
  Solution:
  
  
  Check Product Hierarchy Configuration:
  
  Navigate to the relevant configuration settings in SAP (usually found in the SPRO transaction under Logistics or Product Management).
  Verify that the product hierarchy and the specific category you are trying to use exist and are correctly configured.
  
  
  
  Create or Activate the