How To Fix COM_PRODUCT_API005 - Hierarchy for service categories does not exist

COM_PRODUCT_API005 - Overview

• Message type: E = Error

• Message class: COM_PRODUCT_API - Messages for Product Interfaces

• Message number: 005

• Message text: Hierarchy for service categories does not exist

INCLUDE COM_PRODUCT_API5 OBJECT DOKU ID TX LANGUAGE EN

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PRODUCT_API005 - Hierarchy for service categories does not exist ?

  The SAP error message COM_PRODUCT_API005 indicates that there is an issue with the hierarchy for service categories in the system. This error typically arises when the system is unable to find the required hierarchy for a specific service category that is being referenced in a transaction or process.
  
  Cause:
  
  Missing Hierarchy: The most common cause is that the hierarchy for the specified service category has not been defined or is incomplete in the system.
  Incorrect Configuration: There may be a configuration issue where the service category is not properly linked to the hierarchy.
  Data Inconsistency: There could be inconsistencies in the data, such as missing entries in the relevant tables that define the service categories and their hierarchies.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the hierarchy data.
  
  
  Solution:
  
  
  Check Hierarchy Configuration:
  
  Navigate to the relevant configuration settings in SAP (usually under the customizing settings for Product Management or Service Management).
  Ensure that