How To Fix COM_PRODUCT804 - Product &1 will not be archived as it is still being used in &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: COM_PRODUCT - General Messages on Products

  • Message number: 804

  • Message text: Product &1 will not be archived as it is still being used in &2

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message COM_PRODUCT804 - Product &1 will not be archived as it is still being used in &2 ?

    The SAP error message COM_PRODUCT804 indicates that a specific product (denoted by &1) cannot be archived because it is still in use in another context (denoted by &2). This typically occurs in the context of data archiving processes where certain objects cannot be archived if they are still actively referenced or utilized in the system.

    Cause:

    The primary cause of this error is that the product you are trying to archive is still linked to other objects or processes in the system. This could include:

    • Active sales orders or purchase orders that reference the product.
    • Open contracts or agreements that involve the product.
    • Inventory records that still include the product.
    • Any other business processes that are currently using the product.

    Solution:

    To resolve this error, you need to identify and eliminate the dependencies that are preventing the product from being archived. Here are the steps you can take:

    1. Identify Dependencies:

      • Use transaction codes like SE16 or SE11 to check the database tables related to the product. Look for tables that might reference the product, such as sales orders, purchase orders, or inventory records.
      • You can also use transaction COM_PRODUCT to check the status of the product and see where it is being used.
    2. Close or Delete References:

      • If the product is linked to open sales orders or purchase orders, consider closing or deleting those orders if they are no longer needed.
      • If there are active contracts, you may need to terminate or modify them to remove the product.
    3. Check for Custom Developments:

      • If there are custom programs or enhancements that reference the product, ensure that they are not preventing the archiving process.
    4. Re-attempt Archiving:

      • Once you have resolved the dependencies, you can attempt to archive the product again.
    5. Consult Documentation:

      • Review SAP documentation or notes related to archiving products for any specific guidelines or additional steps that may be required.

    Related Information:

    • Archiving Process: Understand the overall archiving process in SAP, including the necessary configurations and prerequisites.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (Archive Administration) and SARI (Archive Information System) for managing archiving tasks.
    • SAP Notes: Check for any SAP Notes that may provide additional insights or solutions related to this error message.

    By following these steps, you should be able to resolve the COM_PRODUCT804 error and successfully archive the product in question.

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