How To Fix COM_PRODUCT802 - Internal error: Data on set was not found

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PRODUCT - General Messages on Products

• Message number: 802

• Message text: Internal error: Data on set was not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PRODUCT802 - Internal error: Data on set was not found ?

  The SAP error message COM_PRODUCT802: Internal error: Data on set was not found typically indicates that there is an issue with the data retrieval process in the SAP system, particularly related to product master data or configuration settings. This error can occur in various contexts, such as during product configuration, data retrieval, or when accessing specific product-related transactions.
  Possible Causes:
  
  Missing Data: The specific data set that the system is trying to access may not exist in the database. This could be due to incomplete data entry or data deletion.
  Data Inconsistency: There may be inconsistencies in the data, such as missing links between related tables or records.
  Authorization Issues: The user may not have the necessary authorizations to access the required data.
  System Configuration: Incorrect configuration settings in the SAP system can lead to this error.
  Technical Issues: There may be underlying technical issues, such as database corruption or problems with the application server.
  
  Solutions:
  
  Check Data Existence: Verify that the data set the system is trying to access actually exists. This can be done by checking the relevant tables in the database.
  Data Consistency Check: Run consistency checks on the relevant data to ensure that all necessary links and records are intact.
  User Authorizations: Ensure that the user has the appropriate authorizations to access the required data. This may involve checking roles and permissions in the user profile.
  Review Configuration Settings: Check the configuration settings related to product master data and ensure they are set up correctly.
  Consult SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error. SAP frequently updates its documentation with solutions for known issues.
  Debugging: If you have access to development tools, consider debugging the transaction to identify where the error is occurring in the code.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Depending on where the error occurs, you may want to check transaction codes related to product master data, such as MM01 (Create Material), MM02 (Change Material), or MM03 (Display Material).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to product management and master data management for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.