Do you have any question about this error?
Message type: E = Error
Message class: COM_PAYPLAN_CHECK_PC - Messages for Checking Payment Card
Message number: 010
Message text: Do you want to omit the name of the cardholder?
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
COM_PAYPLAN_CHECK_PC010
- Do you want to omit the name of the cardholder? ?The SAP error message COM_PAYPLAN_CHECK_PC010 typically relates to issues with payment plan processing, particularly in the context of credit card transactions. The specific message "Do you want to omit the name of the cardholder?" suggests that there is a requirement for the cardholder's name to be included in the transaction details, and the system is prompting for confirmation on whether to proceed without it.
Cause:
- Missing Cardholder Information: The error often arises when the cardholder's name is not provided in the payment details, which is a requirement for certain payment processing configurations.
- Configuration Settings: The payment processing configuration in SAP may require the cardholder's name for compliance or validation purposes.
- Data Entry Error: There may have been an oversight during data entry where the cardholder's name was not filled in.
Solution:
- Provide Cardholder Name: Ensure that the cardholder's name is entered in the relevant fields before processing the payment. This is usually found in the payment method or payment details section.
- Check Configuration: Review the payment processing configuration in SAP to determine if the cardholder's name is a mandatory field. If it is, ensure that the system is set up to require this information.
- User Training: If this is a recurring issue, consider providing training to users on the importance of entering complete payment information, including the cardholder's name.
- Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on payment plan processing and required fields.
Related Information:
By addressing the missing cardholder information and ensuring proper configuration, you should be able to resolve the error message COM_PAYPLAN_CHECK_PC010 effectively.
Get instant SAP help. Start your 7-day free trial now.
COM_PAYPLAN_CHECK_PC009
This payment method is not supported; choose another payment method
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
COM_PAYPLAN_CHECK_PC008
For OrgUnit &1 and card &2, no merchant ID could be determined
What causes this issue? No merchant ID could be determined for the organizational unit entered.System Response Without a merchant ID, the authorizat...
COM_PAYPLAN_CHECK_PC011
If you do not specify the CVV for card &1 &2, set CVV state accordingly
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
COM_PAYPLAN_CHECK_PC012
No cards found for given partner &1
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
Click on this link to search all SAP messages.