How To Fix COM_PAYPLAN_CHECK_PC008 - For OrgUnit &1 and card &2, no merchant ID could be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PAYPLAN_CHECK_PC - Messages for Checking Payment Card

• Message number: 008

• Message text: For OrgUnit &1 and card &2, no merchant ID could be determined

What causes this issue?

No merchant ID could be determined for the organizational unit entered.

System Response

Without a merchant ID, the authorization module cannot be determined.
Therefore, authorization for this card cannot be carried out.

How to fix this error?

Check the relevant Customizing entries regarding organization unit and
card data.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PAYPLAN_CHECK_PC008 - For OrgUnit &1 and card &2, no merchant ID could be determined ?

  The SAP error message COM_PAYPLAN_CHECK_PC008 indicates that the system could not determine a merchant ID for a specific organizational unit and card. This error typically arises in the context of payment processing or payment plan management within SAP, particularly when dealing with payment cards.
  Cause:
  
  Missing Merchant ID: The most common cause is that the merchant ID is not configured or is missing for the specified organizational unit (OrgUnit) and payment card.
  Configuration Issues: There may be issues in the configuration settings related to payment processing, such as missing entries in the relevant tables or incorrect settings in the payment processing module.
  Data Inconsistencies: There could be inconsistencies in the master data related to the organizational unit or the payment card.
  Authorization Issues: The user may not have the necessary authorizations to access the merchant ID information.
  
  Solution:
  
  
  Check Merchant ID Configuration:
  
  Navigate to the configuration settings for payment processing in SAP.
  Ensure that a valid merchant ID is assigned to the specified organizational unit and payment card.
  If the merchant ID is missing, you will need to create or assign it.
  
  
  
  Review Master Data:
  
  Verify the master data for the organizational unit and the payment card to ensure that all necessary information is correctly entered and consistent.
  Check for any discrepancies or missing entries that could lead to this error.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to access the merchant ID information.
  If needed, consult with your SAP security team to review and adjust user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring merchant IDs and payment processing settings.
  
  
  
  Testing:
  
  After making the necessary changes, perform tests to ensure that the error no longer occurs and that payment processing functions as expected.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as SPRO (for configuration), SE11 (for data dictionary), or SE16 (for table display) to investigate and resolve the issue.
  Tables to Check: Look into relevant tables such as T001 (Company Codes), T005 (Countries), and any specific tables related to payment processing and merchant IDs.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.