How To Fix COM_PAYPLAN_CHECK_PC009 - This payment method is not supported; choose another payment method


SAP Error Message - Details

  • Message type: E = Error

  • Message class: COM_PAYPLAN_CHECK_PC - Messages for Checking Payment Card

  • Message number: 009

  • Message text: This payment method is not supported; choose another payment method

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message COM_PAYPLAN_CHECK_PC009 - This payment method is not supported; choose another payment method ?

    The SAP error message COM_PAYPLAN_CHECK_PC009 indicates that the payment method you are trying to use is not supported for the specific transaction or configuration you are working with. This error typically arises in the context of payment processing, particularly in accounts payable or receivable scenarios.

    Cause:

    1. Payment Method Configuration: The payment method you are trying to use may not be configured correctly in the system. This could be due to missing settings or the payment method not being assigned to the relevant company code or payment program.
    2. Transaction Type Restrictions: Certain payment methods may be restricted for specific transaction types or document types. For example, a payment method may only be valid for certain vendors or customers.
    3. Payment Method Not Active: The payment method may not be active in the system for the relevant company code or may have been deactivated.
    4. Missing Master Data: The vendor or customer master data may not have the required payment method assigned.

    Solution:

    1. Check Payment Method Configuration:

      • Go to the configuration settings for payment methods in SAP (Transaction code: OBPM1 for payment methods in the company code).
      • Ensure that the payment method is correctly configured and active for the relevant company code.
    2. Review Payment Method Assignment:

      • Check if the payment method is assigned to the vendor or customer master data. You can do this by going to the vendor or customer master record (Transaction codes: XK03 for vendors, FD03 for customers) and reviewing the payment method field.
    3. Verify Transaction Type:

      • Ensure that the payment method is valid for the type of transaction you are processing. You may need to consult with your finance team or SAP configuration team to understand any restrictions.
    4. Check for Missing Data:

      • Ensure that all required fields in the vendor or customer master data are filled out correctly, including payment terms and payment methods.
    5. Consult Documentation:

      • Review SAP documentation or consult with your SAP support team for any specific configurations or restrictions related to the payment method in question.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as OBPM1 (Payment Methods in Company Code), XK03 (Display Vendor), and FD03 (Display Customer).
    • SAP Notes: Check for any SAP Notes related to payment methods and error messages for additional guidance or patches that may resolve the issue.
    • User Roles and Authorizations: Ensure that you have the necessary authorizations to access and modify payment method configurations.

    By following these steps, you should be able to identify the cause of the error and implement the necessary changes to resolve it. If the issue persists, consider reaching out to your SAP support team for further assistance.

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