How To Fix COM_PARTNER816 - Partner access not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PARTNER - Partner Processing Messages

• Message number: 816

• Message text: Partner access not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PARTNER816 - Partner access not possible ?

  The SAP error message COM_PARTNER816 ("Partner access not possible") typically occurs in the context of SAP's Customer Relationship Management (CRM) or other modules where partner functions are defined. This error indicates that the system is unable to access or find the partner data for a specific business transaction or object.
  Causes:
  
  Missing Partner Data: The partner data for the specified business partner may not be maintained or is incomplete.
  Incorrect Partner Role: The partner role assigned to the business partner may not be valid or correctly configured.
  Authorization Issues: The user may not have the necessary authorizations to access the partner data.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables.
  Configuration Issues: The configuration settings for partner determination may not be set up correctly.
  
  Solutions:
  
  
  Check Partner Data:
  
  Go to the relevant transaction (e.g., BP for Business Partner) and verify that the partner data is correctly maintained.
  Ensure that the partner roles are assigned properly.
  
  
  
  Review Partner Roles:
  
  Check the configuration of partner roles in the system to ensure they are valid and correctly set up.
  Make sure that the partner role is active and assigned to the correct business partner.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the partner data.
  Check the user roles and profiles to ensure they include access to the relevant partner functions.
  
  
  
  Data Consistency Check:
  
  Use transaction codes like SE16 or SE11 to check the relevant tables for any inconsistencies or missing entries.
  Ensure that all necessary data is populated in the relevant tables.
  
  
  
  Configuration Review:
  
  Review the configuration settings for partner determination in the relevant customizing transactions (e.g., SPRO).
  Ensure that the partner determination procedure is correctly defined and assigned to the relevant business transactions.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the error is occurring.
  Use transaction ST22 to check for any dumps that may provide additional information.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), SE16 (Data Browser), and SPRO (Customizing).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error.
  Documentation: Review SAP documentation related to partner determination and business partner management for further insights.
  
  If the issue continues after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.