How To Fix COM_IB00XI017 - Knowledge base with internal number &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_IB00XI - CRM-SPecific Conversion from IBases/Configurations

• Message number: 017

• Message text: Knowledge base with internal number &1 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_IB00XI017 - Knowledge base with internal number &1 not found ?

  The SAP error message "COM_IB00XI017 Knowledge base with internal number &1 not found" typically indicates that the system is unable to locate a specific knowledge base entry that is expected to be present in the system. This can occur in various contexts, such as when working with SAP Customer Relationship Management (CRM) or SAP Knowledge Management (KM).
  
  Cause:
  
  Missing Knowledge Base Entry: The knowledge base entry with the specified internal number does not exist in the system.
  Incorrect Configuration: There may be a configuration issue where the knowledge base is not properly set up or linked.
  Data Deletion: The entry may have been deleted or not created due to an error during data migration or system updates.
  Authorization Issues: The user may not have the necessary permissions to access the knowledge base.
  
  
  Solution:
  
  Check Knowledge Base Entries: Verify if the knowledge base entry with the specified internal number exists. You can do this by navigating to the