How To Fix COM_IB00XI016 - Version &2 of knowledge base &1 not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: COM_IB00XI - CRM-SPecific Conversion from IBases/Configurations

  • Message number: 016

  • Message text: Version &2 of knowledge base &1 not found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message COM_IB00XI016 - Version &2 of knowledge base &1 not found ?

    The SAP error message COM_IB00XI016 indicates that a specific version of a knowledge base (KB) is not found in the system. This error typically arises in the context of SAP's Integration and Business Process Management (IBPM) or when working with knowledge bases in SAP's various applications.

    Cause:

    1. Missing Version: The specified version of the knowledge base does not exist in the system. This could be due to:

      • The version was never created or imported.
      • The version was deleted or archived.
      • There is a typo or error in the version number being referenced.
    2. Configuration Issues: There may be configuration issues in the system that prevent the knowledge base from being recognized.

    3. Transport Issues: If the knowledge base was supposed to be transported from another system, the transport may not have been successful.

    Solution:

    1. Verify Version: Check the version number of the knowledge base you are trying to access. Ensure that it is correct and exists in the system.

    2. Check Knowledge Base: Go to the relevant transaction (e.g., SICF, SMD, or specific transaction for knowledge base management) and verify if the knowledge base and its versions are correctly set up.

    3. Recreate or Import: If the version is missing, you may need to recreate it or import it from another system if it was supposed to be transported.

    4. Check Transport Logs: If the knowledge base was supposed to be transported, check the transport logs for any errors or issues during the transport process.

    5. Consult Documentation: Refer to SAP documentation or notes related to the specific knowledge base you are working with for any additional troubleshooting steps.

    6. Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
    • System Logs: Review system logs (transaction SLG1) for any related error messages that might provide more insight into the issue.
    • Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and their solutions.

    By following these steps, you should be able to identify the cause of the error and implement a solution.

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