How To Fix COM_IB00XI019 - Characteristic for internal number &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_IB00XI - CRM-SPecific Conversion from IBases/Configurations

• Message number: 019

• Message text: Characteristic for internal number &1 not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_IB00XI019 - Characteristic for internal number &1 not found ?

  The SAP error message COM_IB00XI019 indicates that a characteristic for an internal number (represented by &1) could not be found in the system. This error typically arises in the context of SAP's Integrated Business Planning (IBP) or when dealing with characteristics in the context of SAP's Advanced Planning and Optimization (APO) or other modules that utilize characteristics for planning and reporting.
  Cause:
  
  Missing Characteristic: The characteristic that the system is trying to access does not exist in the master data or has not been defined in the relevant planning area or data model.
  Incorrect Configuration: The configuration settings for the planning area or the data model may not be set up correctly, leading to the system being unable to find the required characteristic.
  Data Migration Issues: If data has been migrated from another system or if there have been recent changes to the data model, it is possible that the characteristic was not included or was incorrectly mapped.
  Authorization Issues: The user may not have the necessary authorizations to access the characteristic, leading to the system being unable to retrieve it.
  
  Solution:
  
  
  Check Characteristic Definition:
  
  Go to the relevant transaction (e.g., RSCUSTV10 for characteristics in BW or SPRO for configuration) and verify that the characteristic exists.
  If it does not exist, you may need to create it or ensure that it is included in the relevant planning area.
  
  
  
  Review Planning Area Configuration:
  
  Check the configuration of the planning area to ensure that the characteristic is included in the key figures and that it is properly defined.
  Make sure that the characteristic is activated and available for use in the planning area.
  
  
  
  Data Consistency Check:
  
  If data migration has occurred, perform a consistency check to ensure that all necessary characteristics are present and correctly mapped.
  Use transaction codes like RSA1 (Data Warehousing Workbench) to check for inconsistencies.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the characteristic. This can be checked in the user roles and profiles.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific version of SAP you are using, as there may be known issues or additional steps required for your specific setup.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, providing them with the error message and context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSA1, SPRO, and others that pertain to characteristic management and planning area configuration.
  SAP Notes: Search for SAP Notes related to the error message or the specific characteristics you are working with, as they may provide additional insights or patches.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.