How To Fix COM_CLEAR028 - Duplicate cleansing case already has status 'DONE'


COM_CLEAR028 - Overview

  • Message type: E = Error

  • Message class: COM_CLEAR - Clearing Tool

  • Message number: 028

  • Message text: Duplicate cleansing case already has status 'DONE'

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message COM_CLEAR028 - Duplicate cleansing case already has status 'DONE' ?
    The SAP error message COM_CLEAR028 indicates that there is a duplicate cleansing case that has already been processed and marked with the status 'DONE'. This typically occurs in the context of data cleansing or data management processes within SAP, particularly in modules related to Customer Relationship Management (CRM) or Master Data Governance (MDG).
    
    Cause: Duplicate Cleansing Case: The error arises when an attempt is made to process a duplicate cleansing case that has already been completed. This could happen if: The same case is being processed multiple times. There is a misunderstanding of the status of the case. A user is trying to reprocess a case that has already been resolved. System Configuration: There may be issues with how the system is configured to handle duplicate cases, leading to confusion about the status of cases.
    Solution: Check Case Status: Verify the status of the cleansing case in question. If it is indeed marked as 'DONE', you will not

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