How To Fix COM_CLEAR025 - Duplicate cleansing case &2 for application object &1 already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_CLEAR - Clearing Tool

• Message number: 025

• Message text: Duplicate cleansing case &2 for application object &1 already exists

What causes this issue?

During the creation of a data cleansing case, the system stated that a
duplicate check should take place. If there is already a data cleansing
case for one of the given target objects, no other new data cleansing
case is created.

System Response

No new data cleansing case is created, since an exising case covers one
of the target objects.

How to fix this error?

First process the existing data cleansing case or do not set the
indicator for carrying out a duplicate check.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_CLEAR025 - Duplicate cleansing case &2 for application object &1 already exists ?

  The SAP error message COM_CLEAR025 indicates that there is a duplicate cleansing case for a specific application object. This typically occurs in the context of data cleansing or data management processes within SAP, particularly in the areas of master data management or data quality management.
  Cause:
  The error arises when the system detects that a cleansing case (which is used to manage and resolve data quality issues) already exists for the specified application object. This can happen due to:
  
  Duplicate Data Entries: There may be multiple entries in the system that are being processed for cleansing, leading to the creation of multiple cleansing cases for the same object.
  System Configuration Issues: Incorrect configuration settings in the data cleansing or data management module may lead to the generation of duplicate cases.
  Concurrent Processing: If multiple users or processes are trying to create cleansing cases for the same object simultaneously, it can result in this error.
  
  Solution:
  To resolve the COM_CLEAR025 error, you can take the following steps:
  
  
  Check Existing Cleansing Cases: 
  
  Use the relevant transaction code (e.g., COM_CLEA or similar) to view existing cleansing cases for the application object in question. Identify if a case already exists and review its status.
  
  
  
  Review Data Entries: 
  
  Investigate the data entries related to the application object to determine if there are indeed duplicates. If duplicates are found, consider consolidating or correcting the data.
  
  
  
  Adjust Configuration: 
  
  Review the configuration settings for the data cleansing process. Ensure that the settings are correctly defined to prevent the creation of duplicate cases.
  
  
  
  Implement Locking Mechanisms: 
  
  If concurrent processing is an issue, consider implementing locking mechanisms to prevent multiple processes from creating cleansing cases for the same object simultaneously.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or notes related to the specific module you are working with for any additional guidance or known issues.
  
  
  
  Contact SAP Support: 
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to data cleansing and management, such as COM_CLEA, COM_CLEA_CASE, or others specific to your SAP version.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  Data Quality Management: Understanding the principles of data quality management in SAP can help in preventing such issues in the future.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.