How To Fix COM_CLEAR024 - Duplicate cleansing case &1 was created

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_CLEAR - Clearing Tool

• Message number: 024

• Message text: Duplicate cleansing case &1 was created

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_CLEAR024 - Duplicate cleansing case &1 was created ?

  The SAP error message COM_CLEAR024 indicates that a duplicate cleansing case has been created in the system. This typically occurs in the context of data cleansing processes, particularly when dealing with master data or transactional data that requires deduplication.
  Cause:
  The error message is triggered when the system detects that a cleansing case with the same identifier (or key) already exists. This can happen due to several reasons:
  
  Data Entry Errors: Duplicate entries may have been created due to manual data entry mistakes.
  Integration Issues: Data imported from external systems may contain duplicates.
  Configuration Issues: The rules or criteria set for identifying duplicates may not be stringent enough, leading to multiple cases being created for the same data set.
  
  Solution:
  To resolve the COM_CLEAR024 error, you can take the following steps:
  
  
  Check Existing Cleansing Cases:
  
  Review the existing cleansing cases in the system to identify the duplicate case. You can do this by navigating to the relevant transaction or report that lists cleansing cases.
  
  
  
  Analyze Data:
  
  Investigate the data that triggered the duplicate case. Look for patterns or commonalities that may have led to the duplication.
  
  
  
  Modify Data Entry Processes:
  
  If the duplicates are due to manual entry, consider implementing stricter validation rules or training for users to minimize errors.
  
  
  
  Adjust Integration Processes:
  
  If the duplicates are coming from external systems, review the data integration processes to ensure that duplicates are filtered out before they enter the SAP system.
  
  
  
  Review Cleansing Rules:
  
  Check the configuration of the data cleansing rules. You may need to adjust the criteria used to identify duplicates to prevent the creation of multiple cases for the same data.
  
  
  
  Delete or Merge Duplicates:
  
  If appropriate, you may need to delete or merge the duplicate cleansing cases to maintain data integrity.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to the specific module you are working with for additional guidance on handling this error.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on your SAP version and configuration, you may use transaction codes like BP (Business Partner), MM01 (Material Master), or others relevant to your data cleansing process.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Data Quality Tools: Consider using SAP Data Quality Management tools that can help automate the detection and resolution of duplicates.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.