How To Fix COM_CLEAR011 - Duplicate cleansing: Error in job scheduling

COM_CLEAR011 - Overview

• Message type: E = Error

• Message class: COM_CLEAR - Clearing Tool

• Message number: 011

• Message text: Duplicate cleansing: Error in job scheduling

What causes this issue?

After you have successfully created a data cleansing case, the
determination of the objects that reference the target objects is
started as a background job. Hereby it is specified which objects of
the various applications use the stated target object, e.g. which
requests are available for a stated business partner.
In the case in question, an error occurred during the scheduling of the
background job.

System Response

The data cleansing case was created successfully (tables
COMM_CLEAR_STACK, COMM_CLEAR_TARG).
The dependent objects are not determined in the background (table
COMM_CLEAR_DEP).

How to fix this error?

The determination of the referencing objects for this case now takes
place in the context of data cleansing, when the transaction CLEAR is
started and the case is selected.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

COM_CLEAR011 - Details

• The SAP error message COM_CLEAR011 indicates that there is a problem with job scheduling related to duplicate cleansing in the SAP system. This error typically arises in the context of the SAP Customer Relationship Management (CRM) or SAP Master Data Governance (MDG) modules, where duplicate records need to be identified and managed.
  
  Cause:
  The error can be caused by several factors, including:
  
  Job Scheduling Issues: The job responsible for duplicate cleansing may not be scheduled correctly or may have failed to execute.
  Configuration Errors: There may be misconfigurations in the duplicate cleansing settings or job parameters.
  System Performance: If the system is under heavy load or if there are resource constraints, the job may not be able to run as expected.
  Authorization Issues: The user or system may lack the necessary authorizations to execute the job.
  Data Issues: There may be inconsistencies or issues with the data being processed, leading to job failures.
  
  
  Solution:
  To resolve the COM_CLEAR011 error,