How To Fix COM_CLEAR009 - Duplicate cleansing not active for &1 &2 &3

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_CLEAR - Clearing Tool

• Message number: 009

• Message text: Duplicate cleansing not active for &1 &2 &3

What causes this issue?

Data cleansing is not active for the stated combination of category,
object class and source of the current data cleansing cases.

System Response

The system terminates the action.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Data cleansing has to be activated in the table COMC_CLEAR_ACT
Make the necessary settings for activating data cleansing in the
Implementation Guide of SAP Business Partner (IMG) under <LS>Data
Cleansing -> <DS:SIMG._CABP_CLEAR_ACT>Activate Data Cleansing</></>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_CLEAR009 - Duplicate cleansing not active for &1 &2 &3 ?

  The SAP error message COM_CLEAR009 indicates that duplicate cleansing is not active for the specified combination of parameters (typically represented as &1, &2, &3). This message is often encountered in the context of SAP's Customer Relationship Management (CRM) or other modules where data cleansing and duplicate management are important.
  Cause:
  The error occurs when the system attempts to perform a duplicate check or cleansing operation, but the necessary settings or configurations to enable this functionality are not active for the specified data objects. This can happen due to:
  
  Configuration Settings: The duplicate cleansing settings may not be properly configured in the system.
  Missing Activation: The duplicate cleansing functionality may not be activated for the specific object type or data set.
  Data Object Type: The specific combination of parameters (like business partner, customer, vendor, etc.) may not have duplicate cleansing rules defined.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the relevant configuration settings in SAP (usually found in the SPRO transaction).
  Navigate to the section related to duplicate management or data cleansing.
  Ensure that the duplicate cleansing is activated for the specific object type you are working with.
  
  
  
  Activate Duplicate Cleansing:
  
  If it is not activated, you may need to activate it for the relevant data objects. This may involve defining rules or criteria for what constitutes a duplicate.
  
  
  
  Review Duplicate Cleansing Rules:
  
  Ensure that the rules for duplicate cleansing are correctly defined and applicable to the data you are processing.
  You may need to create or modify existing rules to ensure they cover the necessary scenarios.
  
  
  
  Test the Configuration:
  
  After making changes, test the configuration by attempting to perform the operation that previously resulted in the error.
  Monitor the system for any further error messages or issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring duplicate cleansing for your version of SAP.
  
  
  
  Seek Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide assistance based on your specific system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and others that may help in checking configurations.
  SAP Notes: Check for any SAP Notes related to COM_CLEAR009 for additional insights or patches that may address known issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary changes to resolve it.