How To Fix COM_CLEAR004 - Duplicate cleansing case &1 is blocked at present

COM_CLEAR004 - Overview

• Message type: E = Error

• Message class: COM_CLEAR - Clearing Tool

• Message number: 004

• Message text: Duplicate cleansing case &1 is blocked at present

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_CLEAR004 - Duplicate cleansing case &1 is blocked at present ?

  The SAP error message COM_CLEAR004 indicates that there is a duplicate cleansing case that is currently blocked. This typically occurs in the context of the SAP Customer Relationship Management (CRM) or SAP Master Data Governance (MDG) systems, where data cleansing and deduplication processes are essential for maintaining data integrity.
  
  Cause:
  
  Duplicate Cases: The error arises when there are multiple cleansing cases identified for the same data set, and one of them is currently being processed or is in a blocked state.
  Locking Mechanism: SAP uses a locking mechanism to prevent concurrent processing of the same data. If a cleansing case is being worked on by another user or process, it may be locked, leading to this error.
  Incomplete Processing: If a previous cleansing case was not completed successfully, it might leave the case in a blocked state.
  
  
  Solution:
  
  Check for Active Processes: Verify if there are any active processes or users currently working on the duplicate