How To Fix COM_CLEAR000 - Duplicate cleansing case &1 already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_CLEAR - Clearing Tool

• Message number: 000

• Message text: Duplicate cleansing case &1 already exists

What causes this issue?

You want to create a data cleansing case. An external data cleansing
case number is given for this purpose.

System Response

A data cleansing case with this number already exists.

How to fix this error?

Use a different number or change the existing case.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_CLEAR000 - Duplicate cleansing case &1 already exists ?

  The SAP error message COM_CLEAR000 indicates that there is a duplicate cleansing case in the system. This typically occurs in the context of data cleansing processes, where the system is trying to create a new cleansing case but finds that a case with the same identifier already exists.
  Cause:
  
  Duplicate Entry: The most common cause is that a cleansing case with the same identifier (e.g., case number) has already been created in the system.
  Data Import Issues: If data is being imported from an external source, it may contain duplicates that lead to this error.
  Concurrent Processing: If multiple users or processes are trying to create cleansing cases simultaneously, it may lead to conflicts and duplicates.
  
  Solution:
  
  Check Existing Cases: Before creating a new cleansing case, check the existing cases in the system to ensure that a case with the same identifier does not already exist.
  Modify the Identifier: If you need to create a new case, consider modifying the identifier to ensure it is unique.
  Data Cleansing: Review the data being processed to identify and remove any duplicates before attempting to create new cleansing cases.
  Error Handling: Implement error handling in your processes to manage situations where duplicates may arise, such as logging the error and notifying the user.
  Consult Documentation: Refer to SAP documentation or support for specific guidelines on handling cleansing cases and duplicates.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like COMC (for managing cleansing cases) to view and manage existing cases.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Authorization: Ensure that the user has the necessary authorizations to create and manage cleansing cases.
  System Logs: Review system logs for additional context or related errors that may provide more insight into the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with SAP's customer support for further assistance.