How To Fix COLL_PR_MSG056 - Customer has a legal dunning procedure.


COLL_PR_MSG056 - Overview

  • Message type: E = Error

  • Message class: COLL_PR_MSG - Messages in Process Receivables

  • Message number: 056

  • Message text: Customer has a legal dunning procedure.

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message COLL_PR_MSG056 - Customer has a legal dunning procedure. ?
    The SAP error message COLL_PR_MSG056 indicates that a customer has a legal dunning procedure assigned to them. This typically means that the customer is subject to specific legal requirements regarding dunning (the process of communicating with customers to ensure the collection of accounts receivable). 
    
    Cause: Legal Dunning Procedure: The customer is assigned a legal dunning procedure, which may restrict certain actions in the dunning process.
    Configuration Issues: There may be configuration settings in the SAP system that enforce legal dunning procedures for certain customers. Customer Master Data: The customer master data may have been set up to include a legal dunning procedure, which can affect how dunning notices are processed.
    Solution: Review Customer Master Data: Check the customer master data to see if the legal dunning procedure is correctly assigned. You can do this by navigating to the customer account in the SAP system and reviewing the dunning information. Adjust Dunning Procedure: If the legal dunning

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