How To Fix COLL_PR_MSG023 - No dispute case information available for UUID &1.

COLL_PR_MSG023 - Overview

• Message type: E = Error

• Message class: COLL_PR_MSG - Messages in Process Receivables

• Message number: 023

• Message text: No dispute case information available for UUID &1.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COLL_PR_MSG023 - No dispute case information available for UUID &1. ?

  The SAP error message COLL_PR_MSG023 indicates that there is no dispute case information available for the specified UUID (Universally Unique Identifier). This error typically arises in the context of dispute management or collections processes within SAP, particularly when trying to retrieve or process information related to a dispute case.
  
  Cause:
  
  Non-Existent UUID: The UUID provided does not correspond to any existing dispute case in the system.
  Data Deletion: The dispute case may have been deleted or archived, making it unavailable for retrieval.
  Incorrect Input: The UUID may have been entered incorrectly, leading to a mismatch.
  Authorization Issues: The user may not have the necessary permissions to view the dispute case information.
  System Configuration: There may be issues with the configuration of the dispute management module in SAP.
  
  
  Solution:
  
  Verify UUID: Check the UUID for any typographical errors. Ensure that it is correctly formatted and corresponds to an existing dispute case.
  Check Database: Use transaction codes like SE16 or SE11