How To Fix COLL_PR_MSG022 - No customer contact data available for customer contact UUID &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: COLL_PR_MSG - Messages in Process Receivables

• Message number: 022

• Message text: No customer contact data available for customer contact UUID &1.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message COLL_PR_MSG022 - No customer contact data available for customer contact UUID &1. ?

  The SAP error message COLL_PR_MSG022 indicates that there is no customer contact data available for the specified customer contact UUID (Universally Unique Identifier). This error typically arises in scenarios where the system is trying to access or process customer contact information, but the required data is missing or not properly configured.
  Cause:
  
  Missing Data: The customer contact data may not have been created or saved in the system for the specified UUID.
  Incorrect UUID: The UUID provided may be incorrect or does not correspond to any existing customer contact in the database.
  Data Deletion: The customer contact data might have been deleted or archived, making it unavailable for retrieval.
  Authorization Issues: There may be authorization issues preventing access to the customer contact data.
  System Configuration: There could be configuration issues in the system that prevent the proper retrieval of customer contact data.
  
  Solution:
  
  Verify UUID: Check the UUID provided in the error message to ensure it is correct and corresponds to an existing customer contact.
  Create Customer Contact: If the customer contact does not exist, create a new customer contact entry in the system.
  Check Data Availability: Use transaction codes like BP (Business Partner) or VD03 (Display Customer) to verify if the customer contact data exists.
  Review Authorizations: Ensure that the user has the necessary authorizations to access customer contact data.
  Consult Logs: Check system logs for any additional error messages or warnings that might provide more context about the issue.
  Data Consistency Check: Run consistency checks or data validation processes to ensure that the customer contact data is intact and correctly configured.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for managing business partners and VD03 for displaying customer data.
  SAP Notes: Search for SAP Notes related to COLL_PR_MSG022 for any patches or updates that may address this issue.
  Documentation: Review SAP documentation on customer contact management and UUID usage to understand how to properly manage customer contacts in the system.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.