How To Fix COLL_PR_MSG021 - No active data found for contact person &1.

COLL_PR_MSG021 - Overview

• Message type: E = Error

• Message class: COLL_PR_MSG - Messages in Process Receivables

• Message number: 021

• Message text: No active data found for contact person &1.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COLL_PR_MSG021 - No active data found for contact person &1. ?

  The SAP error message COLL_PR_MSG021 ("No active data found for contact person &1") typically occurs in the context of customer relationship management (CRM) or sales and distribution (SD) modules when the system is unable to find active data related to a specified contact person. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  Inactive Contact Person: The contact person specified may not be active in the system. This could be due to the contact being deactivated or removed from the relevant organizational unit.
  Data Not Maintained: There may be no data maintained for the contact person in the relevant tables or records.
  Incorrect Data Entry: The contact person ID or details may have been entered incorrectly, leading to the system not being able to find the corresponding record.
  Organizational Structure Changes: Changes in the organizational structure or master data may have affected the status of the contact