How To Fix COIS020 - Status profile &: User status was reset

SAP Error Message - Details

• Message type: E = Error

• Message class: COIS - Messages for the Order Information System

• Message number: 020

• Message text: Status profile &: User status was reset

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message COIS020 - Status profile &: User status was reset ?

  The SAP error message COIS020 indicates that a user status was reset for a status profile in the context of controlling (CO) and production planning (PP). This message typically arises when there is an attempt to change or update a status profile that has been reset, which can lead to inconsistencies in the data or processes.
  Cause:
  
  User Status Reset: The user status associated with a particular object (like a production order, cost object, etc.) has been reset, which means that the system is no longer recognizing the status that was previously assigned.
  Authorization Issues: The user may not have the necessary authorizations to change the status of the object.
  System Configuration: There may be issues with the configuration of the status profiles or the way they are set up in the system.
  Process Flow: The error can occur if the process flow is not followed correctly, such as trying to change the status of an object that is not in the correct state.
  
  Solution:
  
  Check User Status: Verify the current user status of the object in question. You can do this by navigating to the relevant transaction (e.g., CO02 for production orders) and checking the status overview.
  Review Authorizations: Ensure that the user has the necessary authorizations to change the status. This may involve checking roles and permissions in the user profile.
  Reassign Status: If the status was reset unintentionally, you may need to reassign the appropriate status to the object. This can usually be done through the status management functionality in SAP.
  Configuration Review: If the issue persists, review the configuration of the status profiles in the system. This may involve checking the settings in transaction OIU1 (for user status profiles) or related configuration transactions.
  Consult Documentation: Refer to SAP documentation or help files for specific guidance on handling user status profiles and error messages.
  Contact Support: If the issue cannot be resolved through the above steps, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CO02 (Change Production Order), CO03 (Display Production Order), and OIU1 (User Status Profile).
  SAP Notes: Check for any SAP Notes related to the COIS020 error message for additional insights or patches that may address the issue.
  User Status Management: Understanding how user statuses work in SAP can help in troubleshooting similar issues in the future. User statuses are often used to control the flow of processes and can be customized based on business requirements.
  
  By following these steps, you should be able to identify the cause of the COIS020 error and implement a solution to resolve it.