How To Fix COD_UTILITIES027 - Move-Out date could not be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: COD_UTILITIES - Utilities Industry : Utilities message

• Message number: 027

• Message text: Move-Out date could not be changed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message COD_UTILITIES027 - Move-Out date could not be changed ?

  The SAP error message COD_UTILITIES027, which states "Move-Out date could not be changed," typically occurs in the context of utilities management within SAP, particularly when dealing with customer accounts and service orders. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Locked or Inactive Account: The customer account may be locked or inactive, preventing any changes to the move-out date.
  Open Transactions: There may be open transactions or pending processes associated with the account that prevent changes to the move-out date.
  Date Constraints: The move-out date may fall outside of allowed date ranges or may conflict with existing service orders or billing periods.
  Authorization Issues: The user may not have the necessary permissions to change the move-out date.
  System Configuration: There may be specific configurations or settings in the SAP system that restrict changes to the move-out date.
  
  Solutions:
  
  Check Account Status: Verify if the customer account is active and not locked. If it is locked, you may need to unlock it or contact your system administrator.
  Review Open Transactions: Look for any open transactions or processes related to the account. Resolve or complete these transactions before attempting to change the move-out date.
  Validate Date: Ensure that the new move-out date is valid and does not conflict with existing service orders or billing periods. Adjust the date accordingly.
  User Permissions: Check if the user has the necessary authorizations to make changes to the move-out date. If not, contact your SAP security administrator to grant the required permissions.
  Consult Configuration Settings: If the issue persists, consult with your SAP configuration team to review any settings that may be preventing changes to the move-out date.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW32 (Change Order), IW33 (Display Order), or EA00 (Change Customer Account) that may be involved in the process.
  Documentation: Review SAP documentation or user manuals related to utilities management for additional context on handling move-out dates and related processes.
  
  If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.