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Message type: E = Error
Message class: COD_EXTRACT_MSG - Message ID to display Error log for ECC to C4C
Message number: 005
Message text: No Account ID mapping data has been found.
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COD_EXTRACT_MSG005
- No Account ID mapping data has been found. ?The SAP error message COD_EXTRACT_MSG005 indicates that there is no account ID mapping data found in the system. This error typically occurs in the context of the SAP Convergent Charging (SAP CC) or similar modules where account ID mapping is essential for processing transactions or data extraction.
Cause:
- Missing Mapping Data: The most common cause is that the account ID mapping data has not been created or is missing in the system.
- Incorrect Configuration: There may be a configuration issue where the mapping is not set up correctly.
- Data Migration Issues: If data was migrated from another system, the mapping data may not have been transferred properly.
- Authorization Issues: The user may not have the necessary permissions to access the mapping data.
Solution:
- Check Mapping Data: Verify that the account ID mapping data exists in the system. You can do this by navigating to the relevant configuration area in SAP CC or the module you are using.
- Create Mapping Data: If the mapping data is missing, you will need to create it. This typically involves defining the account IDs and their corresponding mappings in the system.
- Review Configuration: Ensure that the configuration settings related to account ID mapping are correct. This may involve checking the relevant customizing settings in the SAP system.
- Data Migration Review: If the issue arose after a data migration, review the migration process to ensure that all necessary data, including account ID mappings, was transferred correctly.
- Check Authorizations: Ensure that the user encountering the error has the necessary authorizations to view and manage account ID mappings.
Related Information:
By following these steps, you should be able to resolve the COD_EXTRACT_MSG005 error and ensure that the necessary account ID mapping data is available for your processes.
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