How To Fix COD_BYD_ERP_INT358 - No Customer found for service technician &1, record ignored

COD_BYD_ERP_INT358 - Overview

• Message type: E = Error

• Message class: COD_BYD_ERP_INT - Messages for CRM on Demand / ERP integration

• Message number: 358

• Message text: No Customer found for service technician &1, record ignored

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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COD_BYD_ERP_INT358 - Details

• The SAP error message COD_BYD_ERP_INT358, which states "No Customer found for service technician &1, record ignored," typically occurs in the context of SAP Business ByDesign (ByD) integration with other systems, such as SAP ERP. This error indicates that the system is unable to find a customer record associated with the specified service technician.
  
  Cause:
  
  Missing Customer Record: The most common cause is that there is no customer record in the system that corresponds to the service technician ID provided in the error message.
  Incorrect Mapping: There may be an issue with the mapping between service technicians and customers, leading to the system not being able to find the correct customer.
  Data Synchronization Issues: If the data between SAP ByD and the ERP system is not synchronized properly, it may lead to missing or outdated records.
  
  Configuration Issues: There may be configuration settings in the integration that are not set up correctly, preventing the system from