How To Fix COD_BYD_ERP_INT356 - Mandatory Paramter SERVICE_TEAM is not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: COD_BYD_ERP_INT - Messages for CRM on Demand / ERP integration

• Message number: 356

• Message text: Mandatory Paramter SERVICE_TEAM is not maintained

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message COD_BYD_ERP_INT356 - Mandatory Paramter SERVICE_TEAM is not maintained ?

  The SAP error message COD_BYD_ERP_INT356, which indicates that the mandatory parameter SERVICE_TEAM is not maintained, typically arises in the context of integration between SAP Business ByDesign (ByD) and SAP ERP systems. This error suggests that a required field, specifically the SERVICE_TEAM, has not been populated in the relevant configuration or transaction.
  Cause:
  
  Missing Configuration: The SERVICE_TEAM parameter is likely not set up in the integration settings or in the relevant business object.
  Data Transfer Issues: If data is being transferred from one system to another (e.g., from ByD to ERP), the SERVICE_TEAM field may not be included in the data mapping or transformation process.
  User Input Error: If the error occurs during a user transaction, it may be due to the user not entering the required SERVICE_TEAM information.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the integration settings in SAP ByD and ensure that the SERVICE_TEAM parameter is properly configured.
  Verify that the SERVICE_TEAM is defined in the relevant business object or integration scenario.
  
  
  
  Maintain SERVICE_TEAM:
  
  If you are working within a specific transaction or process, ensure that the SERVICE_TEAM field is filled out correctly. This may involve entering the appropriate team or department responsible for the service.
  
  
  
  Data Mapping:
  
  If the error occurs during data transfer, review the data mapping configuration to ensure that the SERVICE_TEAM field is included and correctly mapped between systems.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help resources for specific guidance on maintaining the SERVICE_TEAM parameter in your version of SAP ByD or ERP.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for assistance. They can provide more detailed troubleshooting based on your specific system configuration.
  
  
  
  Related Information:
  
  Integration Scenarios: Understanding the specific integration scenario (e.g., service order management, ticketing) can help identify where the SERVICE_TEAM parameter is required.
  User Roles and Permissions: Ensure that the user has the necessary permissions to access and modify the SERVICE_TEAM field.
  System Logs: Check system logs for additional error messages or warnings that may provide more context about the issue.
  
  By addressing the missing SERVICE_TEAM parameter, you should be able to resolve the COD_BYD_ERP_INT356 error and proceed with your business processes.