How To Fix COD_BYD_ERP_INT302 - Error when requesting data from C4C. Proxy class &1. Usage: &2

SAP Error Message - Details

• Message type: E = Error

• Message class: COD_BYD_ERP_INT - Messages for CRM on Demand / ERP integration

• Message number: 302

• Message text: Error when requesting data from C4C. Proxy class &1. Usage: &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message COD_BYD_ERP_INT302 - Error when requesting data from C4C. Proxy class &1. Usage: &2 ?

  The SAP error message COD_BYD_ERP_INT302 typically occurs in the context of integration between SAP Cloud for Customer (C4C) and SAP Business ByDesign (ByD) or other SAP systems. This error indicates that there is an issue with the data request being made from C4C to ByD, specifically related to the proxy class and its usage.
  Cause:
  
  Configuration Issues: The integration settings between C4C and ByD may not be properly configured. This includes incorrect endpoint URLs, authentication issues, or missing configurations in the middleware (if applicable).
  Data Mapping Problems: There may be discrepancies in the data mapping between the two systems, leading to requests for data that cannot be fulfilled.
  Proxy Class Issues: The specified proxy class may not be correctly implemented or may not exist in the ByD system. This could be due to changes in the data model or updates in the systems.
  Authorization Issues: The user or service account making the request may not have the necessary permissions to access the requested data in ByD.
  
  Solution:
  
  Check Configuration: Review the integration configuration settings in both C4C and ByD. Ensure that all endpoints, authentication methods, and data mappings are correctly set up.
  Validate Proxy Class: Verify that the specified proxy class exists and is correctly implemented in the ByD system. If there have been recent updates or changes, ensure that the proxy class is still valid.
  Review Data Mapping: Check the data mapping between C4C and ByD to ensure that the fields being requested are correctly mapped and that there are no discrepancies.
  Check Authorizations: Ensure that the user or service account has the necessary authorizations to access the data in ByD. This may involve checking roles and permissions in ByD.
  Consult Logs: Look at the integration logs in both C4C and ByD for more detailed error messages that can provide additional context on the issue.
  Testing: Perform tests to isolate the issue. You can try to manually request the data using the same parameters to see if the error persists.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on integration issues between C4C and ByD.
  Documentation: Review the official SAP documentation for both C4C and ByD regarding integration scenarios and best practices.
  Community Forums: Engage with the SAP Community or other forums where similar issues may have been discussed, as other users may have encountered and resolved the same error.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP Support for further assistance.