How To Fix COD_BYD_ERP_INT012 - Sales Organisation is missing. Company code can't be determined.

SAP Error Message - Details

• Message type: E = Error

• Message class: COD_BYD_ERP_INT - Messages for CRM on Demand / ERP integration

• Message number: 012

• Message text: Sales Organisation is missing. Company code can't be determined.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message COD_BYD_ERP_INT012 - Sales Organisation is missing. Company code can't be determined. ?

  The SAP error message COD_BYD_ERP_INT012 indicates that there is a missing sales organization in the system, which prevents the determination of the company code. This error typically occurs in the context of integration between SAP Business ByDesign (ByD) and SAP ERP systems, particularly when trying to process sales-related transactions.
  Cause:
  
  Missing Sales Organization: The sales organization that is supposed to be linked to the transaction is not defined in the system.
  Configuration Issues: There may be configuration issues in the SAP system where the sales organization is not properly set up or linked to the relevant company code.
  Data Inconsistency: There could be inconsistencies in the master data, such as customer or material master records, where the sales organization is not assigned.
  Integration Settings: If the integration settings between ByD and ERP are not correctly configured, it may lead to this error.
  
  Solution:
  
  
  Check Sales Organization Configuration:
  
  Go to the SAP ERP system and check the configuration for sales organizations. Ensure that the sales organization is defined and properly linked to the relevant company code.
  Use transaction code OVX5 to check the assignment of sales organizations to company codes.
  
  
  
  Verify Master Data:
  
  Check the customer master data to ensure that the sales organization is assigned. You can do this using transaction code XD03 (Display Customer) and verify the sales area.
  Similarly, check the material master data to ensure that the sales organization is assigned.
  
  
  
  Integration Settings:
  
  Review the integration settings between SAP ByD and SAP ERP. Ensure that the sales organization is correctly mapped in the integration configuration.
  Check the integration scenarios and ensure that the sales organization is included in the relevant data transfer settings.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test transaction to see if the error persists. If the error is resolved, document the changes made for future reference.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help notes related to the specific error message for additional troubleshooting steps or configuration guidelines.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OVX5, XD03, and others that may help in checking configurations and master data.
  SAP Notes: Search for SAP Notes related to the error message COD_BYD_ERP_INT012 for any specific patches or updates that may address the issue.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the missing sales organization and the inability to determine the company code.