How To Fix COD_BYD_ERP_INT010 - Service Organisation is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: COD_BYD_ERP_INT - Messages for CRM on Demand / ERP integration

• Message number: 010

• Message text: Service Organisation is missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COD_BYD_ERP_INT010 - Service Organisation is missing ?

  The SAP error message COD_BYD_ERP_INT010: Service Organisation is missing typically occurs in the context of SAP Business ByDesign (ByD) when there is an attempt to perform an operation that requires a service organization to be defined, but none is found in the system.
  Cause:
  
  Missing Configuration: The service organization may not have been set up in the system. This can happen if the necessary configuration steps were not completed during the initial setup of the system.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables or incorrect associations between service organizations and other entities.
  Integration Issues: If you are integrating with other systems (like SAP ERP), there may be issues with the data being sent or received, leading to the absence of a service organization.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the Business Configuration work center in SAP ByD.
  Ensure that the service organization is defined and properly configured. You may need to create a new service organization if it does not exist.
  Verify that the service organization is assigned to the relevant business processes.
  
  
  
  Data Validation:
  
  Check the relevant master data records to ensure that the service organization is linked correctly to the necessary entities (e.g., service requests, service orders).
  Look for any missing or incomplete entries that could lead to this error.
  
  
  
  Integration Settings:
  
  If you are integrating with another system, review the integration settings and mappings to ensure that the service organization data is being transmitted correctly.
  Check for any error logs or messages in the integration framework that might provide additional context.
  
  
  
  Consult Documentation:
  
  Refer to the SAP Help Portal or the specific documentation for SAP ByD for detailed steps on configuring service organizations and troubleshooting related issues.
  
  
  
  Contact Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to SAP Support for assistance. Provide them with the error message and any relevant details about the context in which it occurred.
  
  
  
  Related Information:
  
  Business Configuration Work Center: This is where you can manage and configure various aspects of your SAP ByD system, including service organizations.
  Service Organization: This is typically a unit responsible for providing services within the organization, and it may have specific roles and responsibilities defined in the system.
  Integration with SAP ERP: If you are using SAP ERP alongside ByD, ensure that the integration settings are correctly configured to avoid data discrepancies.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.