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Message type: E = Error
Message class: CO - PPC order processing messages
Message number: 417
Message text: & background print request(s) created
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message CO417 typically indicates an issue related to background print requests in the context of production orders or other related processes. The message usually states something like "Background print request(s) created" and may be accompanied by additional details about the specific issue.
Cause:
- Background Print Configuration: The error may arise due to incorrect or incomplete configuration of background printing settings in SAP.
- Missing Printer Setup: If the printer is not properly set up in the system or if the printer is offline, it can lead to this error.
- Authorization Issues: Users may not have the necessary authorizations to create or manage background print requests.
- Job Scheduling Issues: Problems with the job scheduling in the SAP system can also lead to this error.
- Output Type Configuration: The output type for the document may not be correctly configured, leading to issues when trying to print in the background.
Solution:
- Check Printer Configuration: Ensure that the printer is correctly configured in the SAP system. You can do this by going to transaction SPAD (Spool Administration) and checking the status of the printer.
- Review Output Type Settings: Verify that the output type associated with the document is correctly configured. You can check this in transaction NACE (Output Types).
- Check User Authorizations: Ensure that the user has the necessary authorizations to create and manage background print requests. This can be checked in transaction SU53 or by reviewing the user's roles and authorizations.
- Monitor Background Jobs: Use transaction SM37 to monitor background jobs and check for any failed jobs that may be related to the print request.
- Test Printing: Try to print a test document to see if the issue persists. This can help isolate whether the problem is with the specific document or a broader issue with the printing setup.
- Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
Related Information:
If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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