How To Fix CNV_OT_APPL_PE038 - Unable to retrieve new document number for number range &1(&2)

CNV_OT_APPL_PE038 - Overview

• Message type: E = Error

• Message class: CNV_OT_APPL_PE - Messages for application specific functions

• Message number: 038

• Message text: Unable to retrieve new document number for number range &1(&2)

What causes this issue?

Unable to retrieve new document number for number range &V1&(&V2&) in
company code &V3&. Function module RF_GET_DOCUMENT_NUMBER returns error
&V4&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CNV_OT_APPL_PE038 - Details

• The SAP error message CNV_OT_APPL_PE038 indicates that the system is unable to retrieve a new document number for a specified number range. This typically occurs during data migration or when creating new documents in the system, and it can be related to issues with number range objects.
  Causes:
  
  Number Range Not Defined: The number range for the specified object may not be defined in the system.
  Number Range Exhausted: The number range may have been exhausted, meaning that all available numbers have been used up.
  Number Range Status: The number range may be set to "not available" or "not active" for the specified object.
  Authorization Issues: The user may not have the necessary authorizations to access or use the number range.
  
  Configuration Issues: There may be configuration issues in the number range settings or in the related application.
  
  Solutions:
  
  
  Check Number Range Configuration:
  
  Go to transaction SNRO (Number Range Objects) and check the configuration for the relevant number range