How To Fix CNV_MBT565 - & users cannot be locked

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_MBT - PCL message class

• Message number: 565

• Message text: & users cannot be locked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_MBT565 - & users cannot be locked ?

  The SAP error message CNV_MBT565 typically relates to issues encountered during the data migration process, particularly when using the SAP S/4HANA Migration Cockpit or similar tools. This error can indicate that certain users cannot be locked, which may prevent the migration process from proceeding smoothly.
  Cause:
  
  
  User Locking Issues: The error often arises when the system attempts to lock users for data migration but fails due to various reasons, such as:
  
  Users are currently logged in or active in the system.
  Users have specific authorizations that prevent them from being locked.
  System settings or configurations that do not allow user locking.
  
  
  
  Technical Constraints: There may be technical constraints or system settings that prevent the locking of users, such as:
  
  Background jobs running under those user IDs.
  Open sessions or transactions that are preventing the lock.
  
  
  
  Solution:
  
  
  Check User Activity: Ensure that the users you are trying to lock are not currently logged into the system. You can use transaction codes like SM04 (User Overview) to check active sessions.
  
  
  Terminate Sessions: If users are logged in, you may need to ask them to log out or terminate their sessions using transaction SM50 or SM66 to end any active processes.
  
  
  Review Authorizations: Check the authorization profiles of the users to ensure that there are no restrictions preventing them from being locked.
  
  
  Use Transaction SU01: You can manually lock users using transaction SU01. If the system does not allow you to lock them, investigate the reasons based on the error message details.
  
  
  System Configuration: Review system settings related to user management and locking. Ensure that there are no configurations that prevent user locking.
  
  
  Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant logs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SU01 (User Maintenance), SM04 (User Overview), and SM50/SM66 (Process Overview) for managing user sessions and locks.
  SAP Documentation: Review SAP documentation related to user management and data migration processes for best practices and troubleshooting steps.
  Migration Cockpit: If you are using the Migration Cockpit, ensure that you follow the recommended steps for user management during the migration process.
  
  By following these steps, you should be able to resolve the CNV_MBT565 error and successfully lock the necessary users for your migration process.