How To Fix CNV_MBT442 - Reading system information failed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CNV_MBT - PCL message class

  • Message number: 442

  • Message text: Reading system information failed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CNV_MBT442 - Reading system information failed ?

    The SAP error message CNV_MBT442: Reading system information failed typically occurs during the execution of a migration or conversion process, particularly when using the SAP S/4HANA Migration Cockpit or other data migration tools. This error indicates that the system is unable to retrieve necessary system information, which can be due to various reasons.

    Possible Causes:

    1. Authorization Issues: The user executing the migration may not have the necessary authorizations to access system information.
    2. System Configuration: There may be issues with the configuration of the source or target system, such as missing or incorrect settings.
    3. Network Issues: If the migration involves multiple systems, network connectivity problems could prevent the retrieval of system information.
    4. Technical Issues: There may be underlying technical issues, such as database connectivity problems or issues with the migration tools themselves.
    5. Version Compatibility: The version of the migration tool or the source/target systems may not be compatible.

    Solutions:

    1. Check Authorizations: Ensure that the user has the necessary authorizations to perform the migration. This may involve checking roles and permissions in the SAP system.
    2. Review Configuration: Verify the configuration settings of both the source and target systems. Ensure that all required parameters are correctly set.
    3. Network Connectivity: Check the network connection between the systems involved in the migration. Ensure that there are no firewalls or other network issues blocking access.
    4. Check Logs: Review the logs for more detailed error messages that can provide additional context about the failure. This can help identify the specific cause of the issue.
    5. Update Software: Ensure that you are using the latest version of the migration tools and that both the source and target systems are up to date.
    6. Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
    7. Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.

    Related Information:

    • SAP Notes: Search for SAP Notes related to the error message CNV_MBT442 in the SAP Support Portal. These notes may provide specific fixes or additional troubleshooting steps.
    • Migration Documentation: Review the official SAP documentation for the migration tool you are using. This documentation often includes troubleshooting sections that can help resolve common issues.
    • Community Forums: Check SAP Community forums or other online resources where other users may have encountered and resolved similar issues.

    By following these steps, you should be able to diagnose and resolve the CNV_MBT442 error effectively.

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