How To Fix CNV_DMC_SIN_AM744 - The company postal code &1 must have a length of &2 or &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_DMC_SIN_AM - Messages for Business Address Services

• Message number: 744

• Message text: The company postal code &1 must have a length of &2 or &3

INCLUDE AM744 OBJECT DOKU ID NA LANGUAGE EN

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_DMC_SIN_AM744 - The company postal code &1 must have a length of &2 or &3 ?

  The SAP error message CNV_DMC_SIN_AM744 indicates that there is an issue with the postal code format for a company in the system. Specifically, the error states that the postal code must have a length of either a specified value (&2) or an alternative value (&3). The placeholder &1 represents the actual postal code that is causing the issue.
  Cause:
  
  
  Incorrect Postal Code Length: The postal code entered for the company does not meet the required length criteria defined in the system. This could be due to:
  
  The postal code being too short or too long.
  The postal code being entered incorrectly (e.g., missing digits or characters).
  
  
  
  Configuration Issues: The system may have specific configurations or validations that enforce certain lengths for postal codes based on country or region settings.
  
  
  Solution:
  
  
  Check the Postal Code: Verify the postal code entered for the company. Ensure that it matches the expected format and length as per the requirements. 
  
  If the postal code is too short, add the necessary digits.
  If it is too long, truncate it to the required length.
  
  
  
  Update Configuration: If the postal code length requirements need to be adjusted (for example, if the business operates in a region with different postal code formats), you may need to update the configuration settings in the SAP system. This typically involves:
  
  Accessing the relevant configuration settings in the SAP system (e.g., through SPRO).
  Modifying the postal code length settings to accommodate the required formats.
  
  
  
  Data Validation: Implement data validation checks to ensure that postal codes entered in the future conform to the required lengths. This can help prevent similar errors from occurring.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or updates related to this error message.
  Documentation: Review the SAP documentation for the specific module you are working with (e.g., SAP S/4HANA, SAP ECC) to understand the postal code requirements and configurations.
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that the system accepts the postal codes without errors.
  
  If the problem persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.