How To Fix CNV_DMC_SIN_AM746 - The P.O. box postal code &1 must have a length of &2 or &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CNV_DMC_SIN_AM - Messages for Business Address Services

  • Message number: 746

  • Message text: The P.O. box postal code &1 must have a length of &2 or &3

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  • INCLUDE AM746 OBJECT DOKU ID NA LANGUAGE EN

    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message CNV_DMC_SIN_AM746 - The P.O. box postal code &1 must have a length of &2 or &3 ?

    The SAP error message CNV_DMC_SIN_AM746 indicates that there is an issue with the postal code format for a P.O. box. Specifically, the error states that the postal code must have a length of either a specified value (&2) or another specified value (&3). This typically occurs during data migration or data entry processes where postal codes are being validated against specific length requirements.

    Cause:

    1. Incorrect Postal Code Length: The postal code entered for the P.O. box does not meet the required length criteria defined in the system.
    2. Data Migration Issues: If this error occurs during a data migration process, it may be due to incorrect or inconsistent data formats in the source system.
    3. Configuration Settings: The system may have specific configuration settings that dictate the acceptable lengths for postal codes, which may not align with the data being entered.

    Solution:

    1. Check Postal Code Length: Verify the postal code you are entering for the P.O. box. Ensure that it matches one of the required lengths specified in the error message.
    2. Data Correction: If you are migrating data, correct the postal codes in the source data to ensure they conform to the required lengths before migration.
    3. Configuration Review: Review the configuration settings in SAP related to postal codes. This may involve checking the country-specific settings or any custom validations that have been implemented.
    4. Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on postal code formats for the relevant country or region.
    5. Testing: After making corrections, test the entry again to ensure that the error does not reoccur.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling postal code formats.
    • Data Migration Tools: If using SAP Data Migration Cockpit or similar tools, ensure that the mapping and transformation rules are correctly set up to handle postal code formats.
    • User Training: Ensure that users entering data are trained on the correct formats and requirements for postal codes to prevent future occurrences of this error.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.

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