How To Fix CNV_DMC_SIN_AM697 - There must be a letter in the &2 place of P.O. box postal code &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CNV_DMC_SIN_AM - Messages for Business Address Services

  • Message number: 697

  • Message text: There must be a letter in the &2 place of P.O. box postal code &1

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  • INCLUDE AM697 OBJECT DOKU ID NA LANGUAGE EN

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CNV_DMC_SIN_AM697 - There must be a letter in the &2 place of P.O. box postal code &1 ?

    The SAP error message CNV_DMC_SIN_AM697 indicates that there is an issue with the postal code format in a Purchase Order (P.O.) box. Specifically, the error suggests that the postal code provided does not meet the expected format, which requires a letter to be present in a specific position of the postal code.

    Cause:

    1. Incorrect Postal Code Format: The postal code entered does not conform to the expected format, which may require a letter in a specific position.
    2. Data Migration Issues: If this error arises during data migration, it could be due to incorrect mapping or transformation of postal code data from the source system to the target system.
    3. User Input Error: The user may have entered the postal code incorrectly, omitting a letter or using an invalid character.

    Solution:

    1. Verify Postal Code Format: Check the postal code format required by your SAP system. Ensure that the postal code entered contains a letter in the specified position.
    2. Correct the Data: If the postal code is incorrect, update it to the correct format. This may involve:
      • Adding the missing letter.
      • Correcting any typos or invalid characters.
    3. Data Migration Review: If this error occurs during data migration, review the mapping and transformation rules to ensure that postal codes are being correctly formatted before they are loaded into the SAP system.
    4. Consult Documentation: Refer to SAP documentation or guidelines for the specific postal code format required for your region or business context.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions for this error message.
    • Data Validation Rules: Familiarize yourself with the data validation rules for postal codes in your SAP implementation, as these can vary by country and region.
    • Testing: After making corrections, test the input again to ensure that the error does not reoccur.

    If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

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