How To Fix CNV_20309004 - Download program was started; for status check, start program monitor

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_20309 -

• Message number: 004

• Message text: Download program was started; for status check, start program monitor

Th program for doing a download of package settings has been started.
To monitor the status of the program execution, call either the
corresponding IMG step or the transaction
<DS:TRAN.CNV_20309_DLMON>CNV_20309_DLMON</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_20309004 - Download program was started; for status check, start program monitor ?

  The SAP error message CNV_20309004 typically indicates that a download program has been initiated, and it suggests checking the status of the program through the program monitor. This error is often associated with data migration or conversion processes, particularly when using SAP's tools for data transfer or conversion.
  Cause:
  
  Program Execution: The error message is generated when a download program is started, but the system is unable to provide immediate feedback on its status.
  Long-running Processes: The download process may take a significant amount of time, leading to the need for monitoring.
  System Configuration: There may be issues with the configuration of the data migration tools or the environment in which they are running.
  Resource Limitations: Insufficient system resources (like memory or processing power) can lead to delays in processing.
  
  Solution:
  
  
  Check Program Monitor: 
  
  Go to transaction code SM37 (Job Monitoring) in SAP.
  Look for the job related to the download program. You can filter by user, job name, or status to find the relevant job.
  Check the status of the job to see if it is still running, completed, or has encountered an error.
  
  
  
  Review Logs: 
  
  If the job has completed or failed, review the job logs for any error messages or warnings that can provide more context on what went wrong.
  Look for specific error codes or messages that can guide troubleshooting.
  
  
  
  Increase Resources: 
  
  If the job is taking too long, consider increasing the resources available to the SAP system, such as memory or CPU allocation.
  
  
  
  Configuration Check: 
  
  Ensure that the configuration settings for the data migration tools are correct and that all necessary prerequisites are met.
  
  
  
  Retry the Process: 
  
  If the job has failed, you may need to correct any identified issues and then restart the download process.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or notes related to the specific data migration tool you are using for any known issues or additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SLG1 (Application Log), and ST22 (Dump Analysis) for further investigation.
  SAP Notes: Check the SAP Support Portal for any notes related to the error message or the specific program you are using.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CNV_20309004 error message.