How To Fix CNV_20309002 - Package comparison was started; for status check, start program monitor

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_20309 -

• Message number: 002

• Message text: Package comparison was started; for status check, start program monitor

Th program for doing a package comparison has been started. To monitor
the status of the comparison, call either the corresponding IMG step or
the transaction <DS:TRAN.CNV_20309_CMPMON>CNV_20309_CMPMON</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_20309002 - Package comparison was started; for status check, start program monitor ?

  The SAP error message CNV_20309002 typically relates to the SAP Conversion and Upgrade process, particularly in the context of data migration or system conversion activities. This message indicates that a package comparison has been initiated, and it suggests that you should check the status of this process using the program monitor.
  Cause:
  
  Package Comparison Initiation: The error message is generated when a package comparison process has been started but is not yet completed. This can occur during data migration or system conversion activities where data consistency and integrity need to be verified.
  Long-running Processes: The package comparison might take a significant amount of time, especially if there is a large volume of data or if the system is under heavy load.
  System Configuration Issues: There may be underlying issues with the system configuration or the data being processed that could affect the comparison process.
  
  Solution:
  
  
  Check Program Monitor: 
  
  Use transaction code SM37 to check the status of the background jobs. Look for jobs related to the package comparison process.
  Alternatively, you can use transaction CNV_20309002 or the relevant program monitor transaction to get more details about the ongoing process.
  
  
  
  Wait for Completion: If the process is still running, you may need to wait for it to complete. Monitor the job status periodically.
  
  
  Review Logs: Check the logs for any errors or warnings that might indicate why the process is taking longer than expected. This can provide insights into any issues that need to be addressed.
  
  
  System Performance: Ensure that the system has adequate resources (CPU, memory, etc.) to handle the data processing tasks. If the system is under heavy load, consider scheduling the comparison during off-peak hours.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific conversion or migration process you are performing. There may be specific recommendations or known issues that could help resolve the situation.
  
  
  Contact SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP Support for assistance. Provide them with the details of the error message and any relevant logs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), CNV_20309002 (if applicable), and others related to your specific migration or conversion process.
  SAP Notes: Search for SAP Notes related to the CNV_20309002 error message or the specific migration tool you are using. SAP Notes often contain important information about known issues and their resolutions.
  Documentation: Review the official SAP documentation for the conversion or migration tool you are using, as it may provide additional context and troubleshooting steps.
  
  By following these steps, you should be able to address the CNV_20309002 error message effectively.