How To Fix CNV_20309005 - Cancelled by user

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_20309 -

• Message number: 005

• Message text: Cancelled by user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_20309005 - Cancelled by user ?

  The SAP error message CNV_20309005: Cancelled by user typically occurs during data migration or conversion processes, particularly when using SAP's Data Migration tools or during the execution of a conversion program. This message indicates that the user has manually canceled the operation, which could be due to various reasons.
  Causes:
  
  User Intervention: The most straightforward cause is that the user intentionally canceled the process, either by clicking a cancel button or closing the application.
  Timeouts: If the process takes too long, users might cancel it out of frustration or due to time constraints.
  Errors in Data: If the user notices issues with the data being processed, they might choose to cancel the operation to address those issues first.
  System Performance: Slow system performance or unresponsive behavior during the migration process can lead users to cancel the operation.
  
  Solutions:
  
  Review Logs: Check the logs for any preceding error messages or warnings that might indicate why the process was taking too long or why it was canceled.
  Increase Timeout Settings: If timeouts are a frequent issue, consider adjusting the timeout settings for the migration process.
  Optimize Data: Ensure that the data being migrated is clean and well-structured to avoid issues that might lead to cancellations.
  User Training: Provide training to users on the migration process to reduce the likelihood of unnecessary cancellations.
  Run in Background: If possible, run the migration process in the background so that users do not feel the need to cancel it due to perceived performance issues.
  Retry the Process: If the cancellation was unintentional, simply rerun the migration process after addressing any identified issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as LTMC (Legacy Transfer Migration Cockpit) or S/4HANA Migration Cockpit if applicable.
  SAP Notes: Check SAP Notes for any known issues or patches related to the migration tools you are using.
  Documentation: Refer to the official SAP documentation for the specific migration tool you are using for best practices and troubleshooting steps.
  
  If the issue persists or if you need further assistance, consider reaching out to SAP support or consulting with an SAP expert who can provide more tailored guidance based on your specific environment and situation.