How To Fix CNS016 - You must specify the receiver

SAP Error Message - Details

• Message type: E = Error

• Message class: CNS -

• Message number: 016

• Message text: You must specify the receiver

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNS016 - You must specify the receiver ?

  The SAP error message CNS016, which states "You must specify the receiver," typically occurs in the context of SAP's Communication Management or when dealing with the SAP Connect (CNS) framework. This error indicates that a required field for specifying the receiver of a communication (such as an email, message, or notification) has not been filled out.
  Cause:
  
  Missing Receiver Information: The most common cause is that the receiver's email address or identifier has not been provided in the relevant field.
  Configuration Issues: There may be issues with the configuration of the communication settings in SAP, which could lead to the system not recognizing the receiver.
  User Input Error: The user may have overlooked entering the necessary information or may have entered it incorrectly.
  
  Solution:
  
  Check Input Fields: Ensure that all required fields for the receiver are filled out correctly. This includes checking for typos in email addresses or identifiers.
  Review Communication Settings: Go to the relevant transaction or configuration settings in SAP and verify that the communication settings are correctly configured. This may involve checking the settings in transaction codes like SCOT (SAPconnect Administration) or SOST (SAPconnect Send Requests).
  User Authorization: Ensure that the user has the necessary authorizations to send messages or notifications. Lack of authorization can sometimes lead to incomplete data being processed.
  Testing: After making the necessary corrections, perform a test to ensure that the communication can be sent successfully without triggering the error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SCOT (for configuring SAPconnect) and SOST (for monitoring sent messages).
  SAP Notes: Check for any SAP Notes related to CNS016 for additional troubleshooting steps or patches that may address the issue.
  Documentation: Review SAP documentation on communication management to understand the requirements for setting up receivers and sending messages.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical support team for further assistance.