How To Fix CNS014 - Not all selected change pointers have additional information

SAP Error Message - Details

• Message type: E = Error

• Message class: CNS -

• Message number: 014

• Message text: Not all selected change pointers have additional information

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNS014 - Not all selected change pointers have additional information ?

  The SAP error message CNS014, which states "Not all selected change pointers have additional information," typically occurs in the context of change pointer processing in SAP systems. Change pointers are used to track changes in master data and are essential for data replication and integration processes.
  Cause:
  The error message CNS014 indicates that when you attempt to process change pointers, not all of the selected change pointers have the necessary additional information required for processing. This can happen for several reasons:
  
  Missing Data: Some change pointers may not have the associated data or details that are needed for the processing to be completed successfully.
  Inconsistent Data: There may be inconsistencies in the data that the change pointers are referencing, leading to incomplete information.
  Configuration Issues: The configuration settings for change pointer processing may not be set up correctly, leading to missing information.
  Data Deletion: The data that the change pointers refer to may have been deleted or is no longer available in the system.
  
  Solution:
  To resolve the CNS014 error, you can take the following steps:
  
  
  Check Change Pointer Status: Use transaction code SCDO (Change Document Objects) to review the status of the change pointers. Ensure that they are correctly configured and that the necessary data is available.
  
  
  Review Change Pointer Logs: Check the logs for change pointers using transaction code SCDO or SCDO to identify which specific change pointers are missing information.
  
  
  Reprocess Change Pointers: If you find that some change pointers are incomplete, you may need to reprocess them. You can do this by selecting the change pointers and attempting to process them again.
  
  
  Check Configuration: Ensure that the configuration for change pointers is correctly set up in the system. This includes checking the relevant settings in transaction SPRO under the appropriate application area.
  
  
  Data Consistency Check: Perform a consistency check on the data that the change pointers are referencing. Ensure that all necessary master data is present and correctly maintained.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to change pointers for any specific guidance or known issues that may relate to your situation.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Change Pointers: Change pointers are a mechanism in SAP for tracking changes in master data. They are often used in conjunction with IDocs for data transfer.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BD21 (Change Pointer Processing) and WE02 (IDoc Display) for monitoring and managing change pointers and IDocs.
  SAP Notes: Check for any SAP Notes that may address specific issues related to change pointers and the CNS014 error message.
  
  By following these steps, you should be able to identify the cause of the CNS014 error and implement a solution to resolve it.