How To Fix CNHT007 - Error occurred in method call in Internet Explorer OCX

SAP Error Message - Details

• Message type: E = Error

• Message class: CNHT - Messages for SAP HTML control

• Message number: 007

• Message text: Error occurred in method call in Internet Explorer OCX

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNHT007 - Error occurred in method call in Internet Explorer OCX ?

  The SAP error message CNHT007 typically indicates that there is an issue with the method call in the Internet Explorer OCX (ActiveX control) when trying to use certain functionalities in SAP, particularly in the context of SAP GUI for HTML or when using SAP Business Client.
  Causes:
  
  Browser Compatibility: The error may occur if you are using an unsupported version of Internet Explorer or if the browser settings are not configured correctly.
  ActiveX Control Issues: The ActiveX control required for SAP GUI might not be properly installed or registered on your system.
  Security Settings: High security settings in Internet Explorer can block ActiveX controls from running.
  Corrupted Cache: A corrupted browser cache or cookies can lead to issues with loading SAP applications.
  Network Issues: Connectivity problems or firewall settings may prevent proper communication with the SAP server.
  
  Solutions:
  
  Check Browser Compatibility: Ensure that you are using a compatible version of Internet Explorer as per SAP's recommendations. SAP generally recommends using Internet Explorer 11 for certain functionalities.
  Adjust Security Settings:
  
  Open Internet Explorer.
  Go to Tools > Internet Options > Security tab.
  Set the security level to Medium or add your SAP server to the Trusted Sites zone.
  
  
  Enable ActiveX Controls:
  
  In the Security tab, click on Custom Level.
  Ensure that the settings for ActiveX controls are enabled (e.g., "Run ActiveX controls and plug-ins" should be enabled).
  
  
  Clear Cache and Cookies:
  
  Go to Tools > Internet Options > General tab.
  Under Browsing history, click on Delete and clear the cache and cookies.
  
  
  Reinstall or Register ActiveX Control:
  
  If the ActiveX control is not functioning, you may need to reinstall or register it. This can often be done by reinstalling the SAP GUI or using the command regsvr32 to register the control manually.
  
  
  Check Network Settings: Ensure that your network settings allow for proper communication with the SAP server. Check for any firewall or proxy settings that might be blocking access.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the CNHT007 error for any specific patches or updates that may address the issue.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered and resolved similar issues.
  Documentation: Refer to the official SAP documentation for guidance on browser settings and ActiveX control requirements.
  
  If the problem persists after trying these solutions, it may be beneficial to contact your IT support team or SAP support for further assistance.