How To Fix CNHT005 - Unable to generate Internet Explorer OCX

SAP Error Message - Details

• Message type: E = Error

• Message class: CNHT - Messages for SAP HTML control

• Message number: 005

• Message text: Unable to generate Internet Explorer OCX

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNHT005 - Unable to generate Internet Explorer OCX ?

  The SAP error message CNHT005: Unable to generate Internet Explorer OCX typically occurs when there are issues related to the integration of SAP with Internet Explorer, particularly when trying to use the SAP GUI for Windows or when accessing certain SAP web applications.
  Causes:
  
  Browser Compatibility: The version of Internet Explorer may not be compatible with the version of SAP you are using.
  ActiveX Controls: The necessary ActiveX controls may not be installed or enabled in Internet Explorer.
  Security Settings: Security settings in Internet Explorer may be preventing the ActiveX controls from running.
  User Permissions: The user may not have the necessary permissions to run ActiveX controls.
  Corrupted Installation: The SAP GUI installation may be corrupted or incomplete.
  
  Solutions:
  
  
  Check Browser Compatibility:
  
  Ensure that you are using a supported version of Internet Explorer for your SAP system. Check SAP's official documentation for compatibility.
  
  
  
  Enable ActiveX Controls:
  
  Open Internet Explorer.
  Go to Tools > Internet Options > Security tab.
  Select the appropriate zone (usually "Internet" or "Local intranet").
  Click on Custom level... and ensure that "Run ActiveX controls and plug-ins" is set to "Enable".
  
  
  
  Adjust Security Settings:
  
  In the same Security tab, consider lowering the security level temporarily to see if it resolves the issue. However, be cautious with this approach and revert to the original settings afterward.
  
  
  
  Check User Permissions:
  
  Ensure that the user has the necessary permissions to run ActiveX controls. This may involve checking group policies or user settings on the machine.
  
  
  
  Reinstall or Repair SAP GUI:
  
  If the issue persists, consider reinstalling or repairing the SAP GUI installation. This can help resolve any corruption or missing components.
  
  
  
  Use Compatibility View:
  
  If you are using a newer version of Internet Explorer, try enabling Compatibility View for the SAP application.
  
  
  
  Check for Updates:
  
  Ensure that both SAP GUI and Internet Explorer are up to date with the latest patches and updates.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to this error for any specific fixes or recommendations from SAP.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered and resolved similar issues.
  Documentation: Refer to the official SAP documentation for detailed information on system requirements and browser settings.
  
  If the problem persists after trying these solutions, it may be beneficial to contact your IT support team or SAP support for further assistance.