How To Fix CNHT004 - Unable to generate SAP HTML control

SAP Error Message - Details

• Message type: E = Error

• Message class: CNHT - Messages for SAP HTML control

• Message number: 004

• Message text: Unable to generate SAP HTML control

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNHT004 - Unable to generate SAP HTML control ?

  The SAP error message CNHT004: Unable to generate SAP HTML control typically occurs when there are issues related to the SAP GUI for HTML or the web-based interface of SAP applications. This error can arise due to various reasons, including configuration issues, browser compatibility, or network problems.
  Causes:
  
  Browser Compatibility: The browser being used may not be compatible with the SAP HTML control. Some versions of browsers may not support certain features required by SAP.
  JavaScript Issues: If JavaScript is disabled or not functioning properly in the browser, it can lead to this error.
  Network Issues: Connectivity problems between the client and the SAP server can prevent the HTML control from loading.
  SAP GUI Installation: An incomplete or corrupted installation of the SAP GUI or its components can lead to this error.
  Security Settings: High security settings in the browser may block the execution of necessary scripts or controls.
  SAP System Configuration: Incorrect configuration settings in the SAP system can also lead to this error.
  
  Solutions:
  
  Check Browser Compatibility: Ensure that you are using a supported browser version for SAP GUI for HTML. Commonly supported browsers include Google Chrome, Mozilla Firefox, and Microsoft Edge.
  Enable JavaScript: Make sure that JavaScript is enabled in your browser settings.
  Clear Browser Cache: Clear the cache and cookies of your browser to remove any corrupted data that might be causing the issue.
  Check Network Connection: Verify that your network connection is stable and that you can reach the SAP server without issues.
  Reinstall SAP GUI: If the problem persists, consider reinstalling the SAP GUI to ensure that all components are correctly installed.
  Adjust Security Settings: Lower the security settings in your browser or add the SAP server to the list of trusted sites.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this issue.
  
  Related Information:
  
  SAP Support Portal: You can search for specific SAP Notes related to the error message CNHT004 on the SAP Support Portal.
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered and resolved similar issues.
  Documentation: Review the official SAP documentation for the version you are using, as it may contain specific troubleshooting steps for HTML control issues.
  
  If the problem continues after trying the above solutions, it may be beneficial to contact your SAP Basis team or SAP support for further assistance.