How To Fix CN_CNIS_MSG006 - Document not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CN_CNIS_MSG - Message class for Package CN_CNIS

  • Message number: 006

  • Message text: Document not found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CN_CNIS_MSG006 - Document not found ?

    The SAP error message CN_CNIS_MSG006: Document not found typically occurs in the context of SAP's Controlling (CO) module, particularly when dealing with internal orders, cost centers, or other financial documents. This error indicates that the system is unable to locate a specific document that is expected to be present in the database.

    Causes:

    1. Document Deletion: The document you are trying to access may have been deleted or archived.
    2. Incorrect Document Number: The document number you are entering may be incorrect or mistyped.
    3. Authorization Issues: You may not have the necessary permissions to view the document.
    4. Data Consistency Issues: There may be inconsistencies in the database, possibly due to incomplete transactions or errors during data entry.
    5. Incorrect Configuration: The configuration settings in the system may not be set up correctly, leading to issues in document retrieval.

    Solutions:

    1. Verify Document Number: Double-check the document number you are trying to access to ensure it is correct.
    2. Check Document Status: If the document was deleted or archived, check with your SAP administrator or the relevant department to see if it can be restored or if you need to create a new document.
    3. Review Authorizations: Ensure that you have the necessary authorizations to access the document. You may need to contact your system administrator to verify your user roles.
    4. Data Consistency Check: Run consistency checks in the system to identify and resolve any data inconsistencies. This may involve using transaction codes like SE38 or SA38 to run specific reports or programs.
    5. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
    6. Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as KOB1 (Display Document) or KSB1 (Display Actual Line Items) to help in troubleshooting.
    • SAP Documentation: Review SAP documentation related to the Controlling module for more insights into document management and error handling.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to diagnose and potentially resolve the CN_CNIS_MSG006 error in SAP.

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