How To Fix CN_CNIS_MSG008 - Internal error; retry action

SAP Error Message - Details

• Message type: E = Error

• Message class: CN_CNIS_MSG - Message class for Package CN_CNIS

• Message number: 008

• Message text: Internal error; retry action

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CN_CNIS_MSG008 - Internal error; retry action ?

  The SAP error message CN_CNIS_MSG008 ("Internal error; retry action") typically indicates that there is an internal issue within the SAP system that is preventing the action you are trying to perform from completing successfully. This error can occur in various contexts, often related to the Controlling (CO) module or when dealing with internal orders, cost centers, or other financial transactions.
  Possible Causes:
  
  System Glitches: Temporary issues in the SAP system, such as memory overload or temporary unavailability of resources.
  Configuration Issues: Incorrect configuration settings in the Controlling module or related areas.
  Data Inconsistencies: Issues with the data being processed, such as missing or incorrect entries in master data or transaction data.
  Authorization Problems: Lack of necessary authorizations to perform the action.
  Program Errors: Bugs or errors in the underlying ABAP code or custom programs that are being executed.
  
  Solutions:
  
  Retry the Action: Since the error message suggests retrying, wait a moment and then attempt the action again. Sometimes, the issue may resolve itself.
  Check System Status: Verify if there are any ongoing system issues or maintenance activities that could be affecting performance.
  Review Configuration: Check the configuration settings in the Controlling module to ensure everything is set up correctly.
  Data Validation: Validate the data you are trying to process. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Check Authorizations: Ensure that you have the necessary authorizations to perform the action. Consult with your SAP security team if needed.
  Consult Logs: Check the system logs (transaction codes like SLG1 for application logs) for more detailed error messages that could provide insight into the root cause.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support with detailed information about the error, including the transaction code, steps to reproduce the error, and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE80 (Object Navigator), SE37 (Function Module), or ST22 (Dump Analysis).
  SAP Notes: Search for SAP Notes related to the error message or the specific transaction you are working with. SAP Notes often contain fixes or workarounds for known issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and potentially resolve the CN_CNIS_MSG008 error in your SAP environment.